Delete your TORKO account

TORKO (package lt.torko.obd, developer Zenonas Valeika) lets you delete your account. Deleting it removes you: your email address, your login and everything that links you to a car. The car's own diagnostic history stays with its VIN, with no link to you. Deletion is immediate and permanent — there is no undo, and we cannot restore a deleted account.

Delete it yourself, in the app

This is the fastest way and takes about ten seconds:

1. Open TORKO.
2. Go to Settings.
3. Tap Delete account and confirm.

The data listed under What is deleted is removed from our servers straight away, and the app signs you out and wipes its local copy.

Or ask us to delete it

If you can no longer sign in, email info@torko.eu from the address you registered with, with the subject Delete my account. We verify that the request comes from the account owner and delete it within 30 days — in practice within 1–2 working days.

What is deleted

• Your email address and your login.
• Your profile.
• Your garage list — the nicknames and insurance and inspection dates you gave your cars, and the record of which cars were yours.
• Your conversations with the AI assistant.
• Photos you uploaded.
• Every report link you shared, and every AI report link. The links are revoked when you delete the account and stop working.
• The registration plate numbers you looked up.

The shared TORKO demo account that app reviewers use cannot be deleted; every other account can.

What stays, with no link to you

Deleting the account removes you, not the car's history. After deletion, nothing below points to your account or your email address:

• The car's diagnostic history, tied to its VIN — scans, fault codes, freeze frames, mileage readings and module data. It belongs to the car, not to you: it is what lets the car's next owner, or someone checking it before buying, see what the car has been through.
• What you recorded about the car — service-book entries, road tests, symptoms and "what fixed it" answers stay with the VIN. Your own notes and the costs you entered in the service book are never shown to anyone else.
• Anonymous vehicle statistics — counts such as "this module answered on this model" or "this fault code appears on this generation". These hold no VIN, no account and no personal data; they are what makes the app better at reading the next car.
• Public reference data — fault-code descriptions, recalls and crash-test ratings. That is public information about vehicles, not about you.

If the same car is also in another TORKO account's garage, it stays there. Only your link to it is removed.

Server backups roll over within 30 days, after which deleted data is gone from those too. We keep no separate archive of deleted accounts.

Delete some data without deleting your account

You do not have to close the account to remove things from it:

• A vehicle — in Garage, swipe the car and choose Delete. The car leaves your garage and your phone. Its diagnostic history stays with the VIN, as described above.
• A shared report link — send the link to info@torko.eu and we revoke it; it stops working at once. (The apps do not have a revoke button yet.)
• A review you left — open the model and delete your review.
• Anything else — email info@torko.eu from your registered address, saying what you want removed. We do it within 30 days, in practice within 1–2 working days.

The account, and everything you have not asked us to remove, stays as it is.

Just want your data?

You do not have to delete the account to get a copy. Settings → Export data in the iPhone app gives you a copy of your garage and scans in a machine-readable file. On Android, or for anything else, email info@torko.eu.

What we collect and why is in the privacy policy. Questions: info@torko.eu.